General FAQs
FREQUENTLY ASKED QUESTIONS
Requirements:
Eligibility for LIHEAP is based on your household's total income and size. You must also be a resident of the service area. For detailed eligibility requirements, please visit our LIHEAP section or call us directly.
When applying for financial aid through LIHEAP, you'll need to provide recent utility bills, proof of income, and identification for all household members.
Yes, depending on your circumstances, you may be eligible for assistance from multiple programs simultaneously. We recommend contacting our support team at (888) 397-5550 to discuss your specific needs.
Processing times can vary depending on the program. For urgent energy assistance, we strive to expedite support, especially during extreme weather conditions.
If you're in immediate need, please call our toll-free number at (888) 397-5550. We offer emergency support through LIHEAP for situations like these.